Terms & Conditions

These Terms and Conditions ("Terms") apply to the GVNFIT / Guhayavarman Fitness website and the online and in-person coaching, personal training, fitness programmes, CALIBRATE services, digital resources, applications and related services offered under the GVNFIT brand (collectively, the "Services").

The Services are operated under the business name Lakchinna Digitals, an MSME-registered business. MSME registration does not, by itself, specify the business's legal constitution. The precise legal name and constitution should be stated in invoices and legal notices as applicable.

By purchasing a Service, the client confirms that the relevant package description, price, duration, validity, these Terms, the Privacy Policy and the Refund, Cancellation and Rescheduling Policy were made available before purchase and that the client agrees to the applicable terms. For online purchases, GVNFIT may record acceptance through an affirmative checkout action. For purchases made through direct communication, acceptance may be recorded in writing.

Use of the website alone does not create a paid coaching relationship. If a client does not agree to the applicable purchase terms, the client should not purchase the relevant Service.

• Brand: GVNFIT / Guhayavarman Fitness
• Business name: Lakchinna Digitals (MSME-registered business)
• Address: Plot 13 A, 1st Street, Kuberan Nagar Extn, Madipakkam, Sami Nivasam, Chennai, Tamil Nadu 600091
• Phone/WhatsApp: +91 98848 24064
• Website: www.gvnfit.online
• Email: admin@gvnfit.online

A person purchasing Services must be legally capable of entering into the relevant agreement under applicable law. Where a minor participates in a programme, GVNFIT must establish the required parent or legal guardian involvement and safeguards under applicable law before collecting the minor's personal data or delivering the relevant Service.

Clients must provide accurate information reasonably necessary for coaching, including relevant training history, goals, injuries, restrictions, allergies and other information that may affect exercise suitability. Clients must notify the coach when relevant information changes.

GVNFIT may provide online or in-person one-to-one coaching, group coaching where offered, workout programming, strength and conditioning, fat-loss and muscle-building programmes, movement and exercise technique guidance, nutrition and lifestyle guidance within the coach's qualifications, fitness assessments, progress tracking, digital educational materials and app-based services.

The exact services included are those described in the package page, invoice or written purchase confirmation. Services not expressly included are not automatically part of the package merely because a client requests them. Any additional service, extended duration or material change to scope should be agreed in writing before it is supplied.

GVNFIT's coaching approach prioritises appropriate exercise selection, safe execution, movement quality, progressive training and progress toward the client's agreed goals. The coach may assess or monitor sets, repetitions, loads, rest periods, intensity, RPE, RIR and other performance measures when appropriate.

The level of real-time logging depends on the package and the agreed service. Unless expressly included in the package or agreed in writing, GVNFIT does not promise to count and record every repetition, log every set and weight, or record every RPE/RIR value during every session.

Clients are expected to attend prepared, follow reasonable coaching and safety instructions, participate actively, complete assigned tracking, report relevant concerns promptly and use the designated communication channels. The coach retains professional discretion to adjust exercises, loading, progression or session structure for safety and programme suitability.

The standard online one-to-one coaching session generally lasts 30–45 minutes, depending on the planned workout, client performance, safety and coaching requirements. A session may occasionally extend up to 60 minutes when appropriate, but an occasional extension does not guarantee a 60-minute session on every occasion.

A consistently longer session must be included in the purchased package or expressly agreed in writing. Clients must join at the scheduled time and be ready to train. Client lateness does not automatically extend the session beyond its scheduled end time.

The coach may modify, pause or stop an exercise or session where reasonably necessary for safety or where continuing would be inappropriate.

For in-person coaching, the appointment time and agreed duration will be stated in the booking confirmation. If the coach arrives at the agreed venue at the scheduled start time and the client is late, the session may still end at the scheduled end time. Client lateness does not automatically entitle the client to additional time.

If the coach is late or cannot deliver the session as agreed, the coach will communicate with the client and provide an appropriate remedy under the Refund, Cancellation and Rescheduling Policy.

The package price, number of sessions, duration, validity, included services and payment terms will be communicated before purchase. Applicable taxes or charges, if any, will be shown as required by law. GVNFIT does not represent that it is GST-registered unless and until that status is verified and disclosed accurately.

Unless a different arrangement is expressly agreed in writing, coaching packages are prepaid. Payment is considered received when it is successfully received and verified through the agreed payment method or payment provider. An invoice, payment promise or unverified screenshot is not confirmation that payment has cleared.

For a package containing 12 sessions, payment for the next 12-session package must be completed on or before the 12th session of the current package if the client wishes to continue coaching without interruption.

GVNFIT may issue the renewal invoice in advance, ordinarily when three sessions remain, and may send a reminder before the 12th session. The 12th session is the final session covered by the current package. Payment for the next package must be received and verified no later than the end of that session.

If payment for the next package has not been confirmed by the end of session 12, session 13 and subsequent sessions will not be scheduled or delivered until payment is confirmed. A promise to pay or request for additional time does not automatically extend the deadline. Any exception must be agreed in writing.

This deadline applies to future packages and renewals. It does not retrospectively change a package already purchased or an existing written payment arrangement. Any transition for existing clients will be communicated in advance and handled consistently with their current agreement and applicable law.

The package confirmation will specify the validity period, start date and expiry date where applicable. Clients are responsible for scheduling and attending sessions within the stated period. GVNFIT may keep administrative records of sessions purchased and delivered, payments, attendance, approved extensions and rescheduling arrangements.

Unused sessions do not automatically convert into cash or transfer to another person. Their treatment on expiry, cancellation or termination is governed by the Refund, Cancellation and Rescheduling Policy, the specific package agreement and applicable law. A session cancelled by GVNFIT will not be deducted as a client-used session.

Clients must provide at least 16 hours' notice to request cancellation or rescheduling. Notice must be sent through the designated GVNFIT business WhatsApp number or business email address. Rescheduling is subject to coach availability and package validity; a specific replacement time is not guaranteed. A session that has already been rescheduled cannot be rescheduled again and will be treated as a cancelled session.

A late cancellation or no-show may be treated as a used session under the Refund, Cancellation and Rescheduling Policy, subject to its emergency provisions and applicable law. The policy includes one emergency cancellation allowance per active monthly coaching plan. Sunday slots with the Head Coach, Exercise Physiologist or Dietician are planned only based on availability and do not come under the cancellation rules or cancellation windows. The full procedures are set out in the Refund, Cancellation and Rescheduling Policy.

If a payment is due under the agreed terms and remains unpaid, GVNFIT may send a written reminder and pause future bookings where permitted by the agreement and applicable law. GVNFIT will not impose undisclosed or arbitrary late fees or penalties.

Clients should notify GVNFIT promptly if they believe an invoice, payment allocation or session balance is incorrect. GVNFIT will review relevant invoice, transaction and attendance records and correct confirmed errors.

Refunds, cancellations, unused sessions and termination are governed by the Refund, Cancellation and Rescheduling Policy, the applicable package confirmation and mandatory law. A client's unused sessions are not automatically refundable in every circumstance, but no clause in these Terms excludes a refund or remedy required by law.

GVNFIT may pause future bookings or terminate a coaching arrangement for material non-payment, repeated serious policy breaches, abusive or threatening conduct, safety concerns or other circumstances making continued coaching inappropriate. Where practicable, GVNFIT will communicate the reason and next steps in writing. Any financial reconciliation will be based on services delivered, the applicable agreement and law; it will not be an arbitrary penalty.

GVNFIT provides fitness coaching, education and exercise guidance. It is not a hospital, clinic or emergency medical provider. Coaching does not constitute medical diagnosis or treatment and is not a substitute for appropriate healthcare.

Exercise carries inherent risks, including soreness, strains, sprains and, in rare cases, serious injury or medical events. Clients should seek advice from an appropriately qualified healthcare professional before beginning or changing exercise where their health circumstances warrant it. Clients must disclose relevant restrictions and stop exercising and seek appropriate help if they experience concerning symptoms.

GVNFIT may modify, suspend or decline an activity where reasonably necessary for safety. Nothing in this section excludes liability that cannot legally be excluded.

Nutrition and lifestyle guidance is limited to the scope of the purchased service and the coach's qualifications. It does not replace medical treatment or advice from a qualified healthcare professional or registered dietitian where medically indicated. Clients must disclose relevant allergies, intolerances and dietary restrictions.

Results vary based on adherence, training history, nutrition, recovery, health, consistency and other factors. GVNFIT does not guarantee a particular amount of weight loss, body-fat reduction, muscle gain, strength improvement or timeline.

Testimonials, progress photographs and client stories will not be used for public marketing without the separate permission required by applicable law. Permission to receive coaching is not, by itself, permission to publish identifiable client material.

Personal information is handled in accordance with the GVNFIT Privacy Policy and applicable law. Clients should provide only information reasonably necessary for the Service and should notify GVNFIT of relevant changes. Coaching sessions will not be recorded without the required prior permission, subject to applicable law.

Workout plans, written materials, videos, templates, educational resources and other original materials supplied by GVNFIT remain the property of GVNFIT or the relevant rights holder unless otherwise agreed. Clients receive permission to use materials for their own personal training and educational purposes in accordance with the purchased Service. Clients must not reproduce, resell, publish, distribute or commercially exploit materials without prior written permission, except as permitted by law.

Clients must communicate respectfully with the coach and authorised GVNFIT personnel. Abusive, threatening, discriminatory, harassing, fraudulent or deliberately disruptive conduct may result in a warning, suspension or termination where appropriate. GVNFIT will consider the circumstances and handle any resulting refund or payment reconciliation under the applicable policy and law.

GVNFIT may use third-party payment gateways, video-conferencing tools, messaging platforms, hosting providers and other services. Those providers may have their own terms and privacy policies. If a technical issue on GVNFIT's side prevents delivery of a session, GVNFIT will provide an appropriate remedy under the Refund Policy. Client-side technical issues will be considered under the attendance policy and circumstances.

Nothing in this section excludes liability that cannot legally be excluded.

Clients may raise complaints, service concerns or payment disputes using the business contact details published on the GVNFIT website. GVNFIT will review complaints within a reasonable period and within applicable legal timeframes. Clients should provide sufficient detail for the matter to be investigated.

GVNFIT may update these Terms to reflect changes in services, operations or legal requirements. The current version and effective date will be published on the website. Material changes will be communicated where appropriate. Changes will not retroactively alter an existing package's price, inclusions or agreed terms unless required by law or expressly agreed by the client.

These Terms are governed by applicable Indian law. Nothing in these Terms restricts consumer rights or other rights and remedies that cannot lawfully be excluded.

• Brand: GVNFIT / Guhayavarman Fitness
• Business: Lakchinna Digitals (MSME-registered business)
• Address: Plot 13 A, 1st Street, Kuberan Nagar Extn, Madipakkam, Sami Nivasam, Chennai, Tamil Nadu 600091
• Phone/WhatsApp: +91 98848 24064
• Website: www.gvnfit.online
• Email: admin@gvnfit.online